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Extract from 2004 OPUS Global Report: “The reported experience regarding the nature of social change is such that one can only conclude that it is in the nature of a 'revolution'. The depth and quality of change that causes members of society to refer to feelings of de-Christianisation, de-humanisation and a loss of known values, ‘an unravelling of the social threads that have held us together’, can only be regarded as ‘death of a way of life’. Under pressure from this rapid social change, undoubtedly influenced by global technological advances and a resulting information explosion, individuals have felt increasingly exposed, confused and dislocated. The resulting complexity of change is much too difficult to bear and members of society adopt a defence against the anxiety by way of denial and a form of flight into phantasies of a lost idealised past that almost certainly never existed”. This is typically evidenced by the West End theatre world where many theatres are showing 60ís and 70's musicals. Extract from 2005 OPUS Global Report: “Because of the intense anxiety arising out of the ‘loss of a way of life’ and attempts to make sense of and adapt to a ‘new way of life’, the impact leaves individuals throughout the world feeling confused, guilty, vulnerable and despairing. As society becomes more difficult to understand throughout the world, so we find our ability to think about the meaning of social processes is diminished. There is a sense of not knowing where we fit in to this new and ever-shifting reality. As a result we seek to defend ourselves from the anxieties associated with this uncertainty by retreating into the local neighbourhood, friends and family where we hope we can make sense of reality and act effectively. Insofar as this is a flight mechanism it will not be successful, and will inhibit the need to develop new ways of reflecting, new ways of being creative and active in the world”. As employers it may be important that we provide a strong sense of continuity in the work place that will provide containment for employees and a committed workforce. This will also apply to marketing and branding. Extract from 2006 OPUS Global Report: “The impact of Globalization results in members of societies experiencing a lack of control over their environment and a feeling of deprivation at a psychological level. A result is that members of societies utilize multiple means of communication as a defense against isolation and lack of attachment. Such however, is the nature of this communication that it only leads to a sort of virtual world where members of society share the illusion that anything is possible, denying the reality that true relationships are not achieved. Members of society are still left feeling isolated, impotent, and dehumanized and remain psychologically deprived”. In organisations, real attachments and personal contact by managers and leaders is essential to ensure continuing commitment of staff. In terms of marketing and branding there is a need to not collude with the current dynamic but to provide real communications by real people.
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