AUDIO – Shame in Organisations
This is an audio recording (with accompanying Powerpoint slides) of the workshop, led by Paul Hoggett, Emeritus Professor of Social Policy at the University of the West of England, on 29th April 2017.
It explores the nature of performance management regimes in modern organisations and their impact on the morale of the contemporary workforce. It explores the specific nature of shame, its links to narcissism and the experience of failure.
Unlike guilt, which is concerned with what we do, shame is concerned with who we are and, specifically, with the feeling that we are simply not good enough. Shame has long been central to the psychic injuries of class-based, racial and other oppressions but has it now also become integral to the exercise of control over the educated workforce? Has a gnawing, semi-permanent feeling of failure and inadequacy become the consequence of performance-based organisational regimes?